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What do our customers say about us?
I recently had my furnace cleaned by Mohawk Heating. Anthony, the tech who did the job found a subtle crack on the inside of a tube that could potentially emit carbon monoxide. I asked him to please request someone to come out to give me an estimate on a new system. Not only did he do that, but I had an appointment with Greg for the next day. He took time to answer all my questions and was very knowledgeable about the products. My new installation was put in the following week, and, that seemingly subtle crack turned out to be cracked right through and would definitely emit fumes. So, many thanks to Anthony for being so observant and possibly saving my life. My installation was done by Cody and Ryan who were totally professional. They were punctual, polite, hard-working, very neat, knowledgeable and just great guys. I had no fear about them wandering in and out what so ever. They explained the procedure, carefully dismantled everything, set up the new system, then took the time to explain everything to me. They worked as a team, respecting each others space, helping each other out, and, the dialog between them was always respectful. The installation of the furnace, air, and hot water tank was done to perfection and all systems were tested before they left. I can testify that the air is working perfectly. I am in no hurry to try the furnace but I feel secure that it, too, will work fine. Thanks to Anthony, Greg, Cody and Ryan for a job well done. To the company, I suggest you keep these guys as long as you can because they are an asset to your team!
S. Fisher 08/11/2014
We want to compliment Steve on his thoroughness on fixing the problem with our air conditioner. His professionalism was outstanding. His knowledge of the problem was also outstanding. We are very satisfied with the service we received.
J Diegel 08/09/2014
Mohawk heating helped convert my old oil furnace to a new gas furnace and also installed a gas water heater. A very thorough duct cleaning was also done. As a new customer, I am very impressed with the knowledge and helpfulness of the entire staff!
J. O'Farrell 08/03/14
First of all the salesman, Greg was a very professional person and explained very clearly all the procedures for my air conditioner. It was because of his approach I decided to go with Mohawk after 4 other interviews. The gentlemen who installed the unit were also very professional and were respectful of my home and floors as well. I would highly recommend Mohawk any time to anyone.
G. Gallagher 08/05/2014
We have been using Mohawk for all of our energy needs. This fall, our Central AC System stopped working. After an excellent consultation with their Sales Director, we selected one of the top of the line Lennox units. We were treated very fairly and the installers were excellent. They even gave us some operating tips!My wife and I are very pleased with the level of expertise, professionalism and on time performance we receive from Mohawk!
Dale Kelley 11/20/13
I was very pleased with the furnace and air conditioning options suggested to me and I was very pleased with the work that was done. I have absolutely no complaints. Most of all I am pleased with my new furnace, air conditioning, and high-tech thermostat. It really is "whisper quiet" and the house has never been more comfortable. I wish I had done this upgrade years ago!
Faye Bailey 09/11/13
I was extremely pleased with the work done for me, workers were polite, respectful, and always cleaning up after themselves. I would recommend your company to anyone who needs any heating or air conditioning service.
First I would say how professional & respectful Mohawk Heating Company is. Before we decided to choose this company for a broiler replace & natural gas switch over,we had dealt with another well known company. These companies had no "small town, get to know the person" kind of attitude. It was all money for them. I could go on & on with all the problems we had but this testimonial is about how great Mohawk is. From the very beginning I felt that I could trust them. He was a real people,not a salesmen. He made us feel that we mattered and we were not just dollar signs. The men that came and install the system were so amazing. They were so considerate of everything. Even though they had worked all day for three days they still tried to be quite when my daughter was napping. They also cleaned everything up and more. Even though I don't know everything about heating systems, when I go downstairs and look at the system, you can tell its done 100%. I believe that I'm a great judge of character and know that this company is the best.
I was floored by the customer service at mohawk heating, from the office staff to the service techs I was completely satisfied, being a first time customer I didn't expect them to go above and beyond but I have nothing but good things to say about this company.
Mohawk has been providing service to our HVAC equipment almost as long as we have lived here which is over 49 years. We have always been satisfied with product and service.