I usually don’t write reviews, but I just have to share how impressed . . . and happy . . . I am. It all started when I scheduled my annual service maintenance for my vintage boiler with friendly Janine and asked for my favorite tech, John. John and I started talking about ductless mini splits, and he referred me to salesperson Rob Anderson. Without any hard sales pitch, at our first meeting Rob provided tons of information and good facts. After meeting with competitors for more estimates, I was thissss close to foregoing the idea of mini splits because of all the negative particulars I heard. I reached out to Rob, who was so patient and kind answering all my questions and addressing the issues that were raised by the competitors. He even showed up at my house with a template and a binder of specifics to dispel any further doubts I might have. WOW! The mini splits are being installed now by Matt and Tyler, who are also two very friendly and very knowledgeable guys. I’m amazed at how quietly and neatly they work – just going about their business, non-stop, all day long.