Mohawk Heating Reviews & Testimonials

Service and courtesy -excellent Thank you.

Mohawk Heating is the best! They did everything right, from Sales to Installation to Customer Service 5 Stars for this company!

John B arrived on time, completed the routine AC service timely. He was courteous and professional.

We have been with Mohawk Heating Co. for 30 yrs. and have always been satisfied with their professionalism and service. John B. did our repairs and cleaning and had us up and furnace running in no time.

We just had a new furnace installed in our parent’s house and we are very happy with the furnace and installation; it is perfect with an old system. We are even more impressed with the professionalism and commitment to put everything in the right way. They were pleasant and responsible, closing doors, turning off lights and cleaning up. Outstanding workers overall they made this install a five.

We are new customers with Mohawk Heating. Cannot say enough about customer service, it MAKES A BUSINESS! JOHN was professional and thorough. Another company might just tell you to replace parts, Mohawk diagnoses issue carefully first, before simply “jumping the gun.” This builds a trust relationship. Thank you for standing out!

Barbara

I want to commend Mohawk for fixing my AC problem so quickly! I called in and the customer service was great ! The tech was on time and fixed my leaking AC the same day. Thanks for the great service to a new customer!

Excellent service – Cory was the tech. Very nice, informative when I asked him questions regarding the unit.

John B. was just here to clean my furnace and drain some water off my hot water tank to help prevent calcium buildup. He was on time and went right to work. He was courteous and a good worker. I have been with Mohawk heating for two years and am very pleased with their service. I appreciate them letting me know when the furnace maintenance is due.

Funny story.. at least to me. My mother who is older got an on demand hot water heater installed when her old tank model broke after 30 years. She lives alone and is older. After completion of the job she told me she had her hot water tank taken out and a new one installed. She didn’t explain it was an on demand system they installed. When I heard the price I was furious and called the company demanding answers. They were polite and even though I wasn’t happy explained exactly what they installed which was actually a bargain compared to other places. Once I understood that she got something different than she explained to me I called the sales guy Kevin to apologize and he was wonderful! Really polite and understanding. This goes a long way. I own a business and have upset customers but have realized that when you deal with them like Kevin did it usually ends very well. Very happy with everything and will use in the future!

Our furnace went out on a Friday. On the second coldest day of the year. On Valentine’s Day and the eve of our Anniversary. With 2 small children, 3 dogs and 2 cats, we couldn’t leave the house bc we had space heaters everywhere. Did I mention no hot water? Erik D referred us (thankfully), Kevin came out and diagnosed the issue, ordered the part. David came and fixed the issue – now we’re at day 4 and a bit irritated at the furnace- not the Company but these guys and Katie made the experience as easy as possible to deal with. Day 5 it stops working- another issue. BUT, Kevin came back and fixed on the spot. Use Mohawk Heating. We ❤️Them

John was prompt, professional and did a thorough job. Very pleased with the service.

– Robert Anderson came out to look at our 12 year old oil furnace and was completely honest with us about how to fix the problem instead of try to sell us equipment like other companies in the area. Hands down the best experience I’ve ever had from a heating company!!

I can’t say enough good about Mohawk and their staff. I had a difficult furnace installation and they worked tirelessly to get the job done. Mohawk and their staff are so professional, nice and helpful. I’ve had work done by other companies and they don’t come close in comparison with Mohawk! I would highly recommend Mohawk for any work anyone needs done in this field. I am a very happy customer.

Larry C arrived on time, was very professional, personable and informative. As a new owner of this property, I was not familiar with an oil fired unit. Larry was fine with me watching him inspect and clean the unit, plus he explained as he went, the purpose of each component. (The office/phone staff was also excellent in accommodating us, they honored the service agreement of the prior owner after it had expired, which speaks volumes for this business. Plus, they called when Larry was on the way.) Overall, it was an excellent experience in all aspects!

We just wanted to compliment Larry for the service we received. He was polite, neat, helpful, and professional.

Thank you!

John came and knew what the problem was immediately fixed and very happy with results! Would highly recommend him!

My wife and I needed a new air conditioner. Our 40 year old central unit quit. Since Mohawk had been servicing us. We called them. A salesman came over and we ordered a new air conditioner and furnace. The installers were very professional and hard working. They did a superior job. The new unit is an impressive improvement over the old setup. Thank you Mohawk!

I recently had my furnace and air conditioner replaced on our home! The service men who installed it were both very professional! They worked hard and were a pleasure! I am so thankful for all they they’ve done for us! I would recommend Mohawk heating to everyone I know! Kudos to all of you and thank you so much!

I am extremely satisfied with the expert service I have had over the past several years. I have also had the pleasure of having Clay as my tech on several maintenance checks and service calls. He is very thorough and knowledgeable. Keep up the great work and thanks again.

John arrived on time and was very friendly. He cleaned my furnace.

John B. was here for our annual maintenance on the A/C and oil furnace. He was on time, worked right along and did a thorough job on both. Second year with Mohawk. They seem very receptive to customers needs and concerns.

Just had my furnace serviced by John from Mohawk Heating. He was professional,and competent. I recommend Mohawk for service.

Christine

My furnace blower would not shut off,I called 3 different places and no one could get here for at least 3 days. This wonderful company came the same day. They tried to fix the problem but it ended up that it needed to be replaced. It was a little more than I could handle (mentally , I had just lost my husband of 48 years),they got my new furnace installed the next day. The entire staff was professional and kind. I would recommend this company to anyone that needs great service.